Frequently Asked Questions

The kit adds roughly 12" to each side of the bicycle.

The bicycle will fit through a door if it is removed at an angle, you may experience difficulty going in and out of a standard doorway head-on.

The stabilizer wheel kit will work perfectly on any bicycle with any amount of gears; the kit does not conflict with any cables or gearing mechanisms.

It may not work. The rear stays (upper and lower portion of frame) does not offer a proper mounting position for the stabilizer wheel kit. If you suffer from balance issues and would like to own the stabilizer wheel kit, we recommend you buy an inexpensive traditional diamond frame bicycle for use of the stabilizer wheels.

We recommend you contact your physician, physical therapist, or insurance company regarding 3rd party procurement for medical reasons. We will work with your assigned agent; however, we will not initiate contact.

As of now, we do not have a complete list of all our dealers; however, we are working on providing you with one! Please check your local listings in the yellow pages or reach out to local bike shops. If you do not see a dealer in your local area, you may contact a known local dealer and have them contact us directly. In many cases they will order a set for their shop if they have an interested customer.

Please direct all dealer inquiries to customerservice@bikeusainc.com

We do not require purchasing minimums for bicycle dealers; you may order as few as 1 unit.

Yes. Please visit this link. 

Yes, you may return the kit but are subject to a 15% restocking fee.